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Sterling Custom
Gunsmithing & Machine Shop
Legal

Privacy Policy

This privacy policy explains how Sterling Custom collects, uses, and protects your Personally Identifiable Information (PII) when you visit or interact with this website.

What information do we collect?

When you place an order or register on our site, you may be asked to provide your name, email address, mailing address, phone number, credit card information, or other details relevant to your request.

When do we collect information?

We collect information when you place an order or enter information on our site.

How do we use your information?

Information collected during registration, purchases, or communications is used to process your transactions efficiently and to keep you informed about your order or service request.

How do we protect your information?

Our site is scanned regularly for vulnerabilities to keep your visit as safe as possible. Personal information is kept behind secured networks, accessible only to authorized personnel who are required to keep it confidential. Sensitive data is encrypted via SSL. All transactions are processed through a secure payment gateway and are not stored on our servers.

Do we use cookies?

We do not use cookies for tracking purposes. You can disable cookies through your browser settings, though some site features may not function properly as a result. You can still place orders with cookies disabled.

Third parties

We do not sell, trade, or transfer your personally identifiable information to outside parties, and we do not offer third-party products or services on this site. We do not currently use Google AdSense, though we may in the future in accordance with Google's advertising principles.

Do Not Track & behavioral tracking

We honor Do Not Track browser signals and do not allow third-party behavioral tracking.

Children's privacy (COPPA)

We do not knowingly market to or collect information from children under the age of 13, in accordance with the Children's Online Privacy Protection Act.

CAN-SPAM compliance

We collect your email address to process orders and send related updates. In line with the CAN-SPAM Act, we do not use misleading subject lines or addresses, we identify any promotional messages as such, we include our physical business address in communications, and we honor unsubscribe requests promptly. If you'd like to be removed from all correspondence at any time, email us at info@sterlingcustom.us.

Contacting us

If you have any questions about this privacy policy, you can reach us at 1540 Jack Mountain Rd, Monterey, VA 24465, or by phone at (571) 429-3006.